HRECC Shutters Facebook Page: New Cybersecurity Strategy Unveiled

By Frank Jones, CISSP   Published: 05/03/25   Updated: 11/09/26   3 min read

HRECC Shutters Facebook Page: New Cybersecurity Strategy Unveiled

Summary

The Rationale Behind the Facebook Closure

The Harrisonburg-Rockingham Emergency Communications Center (HRECC) in Virginia deactivated its Facebook page on May 1, 2025. In a final post before the page went dark, the center said the move was part of its ongoing commitment to enhancing cybersecurity. It also said it wanted to keep its focus on uninterrupted, high-quality service to the community and its public safety partners.

Michael Parks, a spokesperson for the City of Harrisonburg, told WHSV that running the page wasn’t the center’s primary job. Community outreach had been added to HRECC’s duties over the years. The city decided that its police and fire department pages, along with the main city pages, should handle that work instead, so dispatchers can focus on emergency communications.

Cybersecurity Threats on Social Media: A Rising Concern

Social media has become a real security concern. Phishing and account takeovers are common on the major platforms. For a 911 center, the stakes are higher. A hijacked public safety page could spread false information during an emergency, when people are scared and looking for instructions they can trust. That risk is hard to ignore.

For public organizations, social media cuts both ways. It reaches a lot of people. It also creates one more account to defend.

Enhancing Cyber Defenses: The New Strategy

Closing the page shrinks HRECC’s online footprint. Fewer accounts mean fewer ways for attackers to impersonate the center or hijack its channels.

The decision is a practical one. Every account an agency runs is something it has to secure and monitor.

What’s Next for Community Engagement?

HRECC is asking residents to follow local public safety agencies on social media for updates. People can also sign up for the Harrisonburg-Rockingham emergency alert system, which sends warnings directly.

The city says the commitment to keeping residents informed hasn’t changed. Only the channel has.

A Wider Trend in Cybersecurity?

Other institutions are also rethinking their social media strategies. Some have decided that, until platforms improve their security, they are better off with fewer accounts.

Agencies elsewhere may take a similar look at their own accounts.

Takeaways

By shutting down its Facebook page, HRECC chose security and focus over habit. Every public organization can ask the same question. Which accounts do they really need, and can they secure them? Trust depends on it.

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Frank Jones, CISSP

Frank Jones has loved computers from the age of 13. Frank got his hacking career started when he downloaded a war dialing program that he used to detect dial up modems in his hometown of Chicago. Frank Jones now works as a JAVA coder and cyber security researcher.